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  • E-mail: My e-mail program of the error saying that the password is invalid
    Answer: Probably the account is not configured correctly, remembering that the account name must contain the complete email Example: seuemail@nomedominio.com If it is correct, we ask that ...
  • E-mail: What is IMAP?
    Answer: Internet Message Access Protocol, is a newer protocol and with several advantages. The e-mail program (eg Outlook, Netscape Messenger, and Eudora) connects to the server ...
  • E-mail: How to set up an email account in Mozilla Thunderbird?
    Answer: 01. Open the account wizard from the File menu> New> Account02. Select Email account03. Click Next.04. Fill in your name and the email address of ...
  • E-mail: Setting up email on Iphone and Ipad
    Answer: 01) On the initial screen of your device, go to "Settings". 02) In the list of options, go to "Mail, Contacts, Calendars". 03) Select "Add Account": 04) Choose ...
  • E-mail: How to set up an email account on the Ipad?
    Answer: 1. After connecting your Ipad, touch the "Settings" option. 2. On the next screen, tap "Mail, Contacts, Calendars". Then, on the direct side, tap "Add Account ...
  • Help Desk: What is HelpDesk?
    Answer: If you have problems or questions, you can contact us through the HelpDesk. HelpDesk is an online help desk where you can open calls reporting problems ...
  • Web Hosting: What is monthly traffic?
    Answer: Bandwidth or monthly traffic is the amount of data your site has displaced, directly from the hosting server. Included in this fee are: FTP transfers ...
  • Domain Register: How many characters can a domain contain?
    Answer: The character limit for international domains is 59, not even suffix (.net, .com, etc).For national domain are 26 characters, not including the suffix (.com.br, .org.br, ...
  • Catalog: How to upload and / or add a data feed - Drop Shipping System?
    Answer: Called Drop Shipping Service. In the platform of Virtual Store, Electronic Catalog and Virtual Supermarket it is possible to import, update and delete data feed ...
  • Settings: My Store Page Settings
    Answer: Store Name: Fill in the name of the store. Phone Call: Fill out the contact phone and store sale. Show MSN: Select True to True and False ...
  • Pending Shopping Cart Customers: Do not lose sales of your virtual store, electronic catalog or virtual supermarket with abandoned
    Answer: How it works?The "Abandoned Cart Recovery" feature aims to recover the carts that are abandoned by users logged into the store. How it works: It ...
  • Customers: How to export customer contacts in VCF format?
    Answer: 01) Access the Control Panel 02) After login click on Clients 03) Filter in upper right corner (Optional) 04) After clicking the VCF button ...
  • Payment: How to install koin payment module - post paid?
    Answer: 01) Create an account with koin, go to: www.koin.com.br 02) After approval of the account access the Control Panel 03) After login click Modules >> Payment >> ...
  • Payment: How to install and configure the payment module Payment Clear MercadoPago?
    Answer: Before installing and configuring, you need to request activation and homologation to Mercado Pago, access: https://www.mercadopago.com.br/developers/pt/solutions/payments/custom-checkout/appliance-requirements/ If you have any questions, please contact the paid market ...
  • Payment: How to install and configure the PayPal Plus Brazil payment module?
    Answer: Before installing and configuring, you need to request activation and homologation to PayPal, go to: https://www.paypal-brasil.com.br/contatocomercial/ If you have any questions, please contact PayPal support directly: ...
  • Shipping: How to set up and install the e-Sedex Shipping Form?
    Answer: You must have a Business account with the Post Office for Login and Password. If you do not have an account, please contact the Post Office ...
  • Tiny ERP: How to export data from all clients in CSV format to Tiny ERP?
    Answer: 01) Access the Control Panel 02) After login click Clients >> Click on the Export Tiny ERP button 03) Access your account in Tiny ERP After login click ...
  • Products: How to add products via API?
    Answer: POST: http://www.nomedoseusite.com.br/api_products_add.php   Header Parameter Format Usuario1 base64_encode() Senha1 base64_encode()     Parameter Format Description products_status JSON 1 AVAILABLE or 0 = NOT AVAILABLE or 2 = PENDINGOnly number is requiredFormat: tinyint(1)* FIELD REQUIRED products_model JSON Example: CK2587XL (Product identification code)Format: varchar(255)* FIELD REQUIRED products_quantity JSON Example: 250Only number ...
  • Products: How to edit products via API?
    Answer: POST: http://www.nomedoseusite.com.br/api_products_edit.php?action=update_products   Header Parameter Format Usuario1 base64_encode() Senha1 base64_encode()   Parameter Format Description products_id JSON Product IDOnly number is requiredFormat: int(11)* FIELD REQUIRED products_status JSON 1 AVAILABLE or 0 = NOT AVAILABLE or 2 = PENDINGOnly number is requiredFormat: tinyint(1)* FIELD REQUIRED products_model JSON Example: CK2587XL (Product ...
  • NETSHOES Marketplace: How to configure NETSHOES Marketplace API integration?
    Answer: Go to http://www.netshoes.com/marketplace/ Step 1: Contact NETSHOES: marketplace.br@netshoes.com Step 2: After obtaining the Client ID, Client Secret and Access Tokens. Go to Settings >> NETSHOES. Edit the Client ID, Client Secret, ...
  • E-mail: How to create a rule in the email filter?
    Answer: You can create a filter below. You can add as many rules as you need to agree on subjects and also different parts of a ...
  • E-mail: How to set up a filter for a single email account?
    Answer: In addition to the filters that can be configured for all email accounts, they can be configured to filter according to individual rules for each ...
  • E-mail: How do I set up an auto-reply message?
    Answer: You can use autoresponders to send a message back automatically to someone who sends an email to a particular account. This can be useful when ...
  • Files: How to Use the Backup Wizard
    Answer: This backup tool provides the functionality of downloading a compressed file containing your complete website or specific parts of it to your computer. In addition, the ...
  • Files: Advanced File Manager
    Answer: Just like the Advanced File Manager, this manager also allows the user to manage the files contained in the area destined for your domain inside ...
  • Files: Basic File Manager
    Answer: Through this tool the user can manage the files contained in the area destined to his domain inside the server, creating, renaming or deleting directories ...
  • Errors: Erro 403 - Forbidden You don't have permission to access
    Answer: This can occur for several factors, to correct, follow the procedures below: 1. Access the control panel - cPanel in the "Hotlink Protection" option and if ...
  • Errors: Erro 509 - Bandwidth Limit Exceeded
    Answer: The message "Bandwidth Limit Exceeded" informs you that your account has exceeded the monthly traffic limit of the hosting. If you are a shared hosting customer, ...
  • Errors: Erro HTTP 400 Bad request (Solicitação Imprópria)
    Answer: The network server (running the website) considers that the data flow sent by the client (eg your browser) was 'malformed', that is, it did not ...
  • Google Plus+: How to Add the Google +1 Plus One Button on Your Site?
    Answer: Much like the Facebook Like button, the +1 button or Plus One is a button that is inserted into your site and people who have ...
  • Email Marketing MFORMULA MAIL: XML API Documentation Email Marketing MFORMULA MAIL
    Answer: IntroductionEmail Marketing MFORMULA MAIL API is a remote access to the API service to allow users of MFORMULA MAIL Email Marketing to perform many functions ...
  • Email Marketing MFORMULA MAIL: How to configure the Email Marketing API MFORMULA MAIL?
    Answer: 01) Request the Username and Token of access to API Email Marketing MFORMULA MAIL 02) After obtaining the Username and Token, access the Control Panel of ...
  • Contact: How to create / edit / delete contact form in wordpress?
    Answer: 01) Access your Administrative Panel www.yoursite.com/wp-admin 02) After Login click on Form Contact ...
  • Appearance: Menu panel in wordpress?
    Answer: 01) Access your Administrative Panel www.yoursite.com/wp-admin 02) After login click on Appearance >> Menu The Menus subpanel contains a menu creation area for your theme, this screen ...
  • Plugins: Plugins WordPress
    Answer: 01) Access your Administrative Panel www.yoursite.com/wp-admin 02) After Login click on Plugins Plugins are tools to extend the functionality of WordPress. This article contains a list of plugins ...
  • Tools: Tools panel in wordpress?
    Answer: 01) Access your Administrative Panel www.yoursite.com/wp-admin 02) After Login click on Tools Tools → ImportOn this screen there is a list with links to plugins that import ...
  • Preferences: How to set contact notifications in cPanel?
    Answer: 01) Access the cPanel of your account 02) After login click on Preferences >> Contact Information 03) Set the alerts and your email to receive notifications, after ...
  • Currency Exchange Store: How to configure which API to use for automatic price update
    Answer: 01) Access the Control Panel 02) After login click Configuration >> Currency Exchange Store Settings 03) On the Choose the API line to refresh the product price 04) ...
  • Settings: How to enable / disable automatic currency update?
    Answer: 01) Access the Control Panel 02) After login click Settings >> Currency Settings On line Status to update automatically the currency >> options >> edit: true = ...
  • Catalog: How do I import products by URL?
    Answer: 01) Access the Control Panel 02) After login click on Catalog >> Import Products by URLs 03) In the Suppliers field you can find only the suppliers ...
  • Catalog: How to answer customer questions about the products?
    Answer: 01) Access the Control Panel02) After login click on Catalog >> Products Contacts03) On the line click Options >> Edit ...
  • Settings: How to enable / disable display of customer questions and answers in the product inquiries
    Answer: 01) Access the Control Panel02) After login click on Configuration >> Contact Us03) In the line Enable Display Product Questions Answers from Customers on Product ...
  • Seller: How do I answer questions from customers interested in purchasing my products in the Marketplace?
    Answer: Access your account by clicking My Account After searching for Customer Question (s) in Marketplace On the product line, set the response and click the Send or ...
  • Seller: How do I resolve the complaint from a buyer that I want to exchange or
    Answer: Access your account by clicking My Account After searching for My Sales in Marketlace You can use the Swap or Return Status filter to view orders In the ...
  • API: How to get the list of questions or doubts from customers interested in the products?
    Answer: URL: http://www.sitename.com/api_seller_products_others.php?action=list_products_contacts   Header Parameter Format Token base64_encode() Secret base64_encode() E-mail base64_encode()   PHP Sample:   // sample list products contacts $url = $domain_url . '/api_seller_products_others.php?action=list_products_contacts'; $ch = curl_init($url); curl_setopt($ch, CURLOPT_RETURNTRANSFER, true); curl_setopt($ch, CURLOPT_SSL_VERIFYPEER, false); ...
  • API: How can I send the answer to the questions or doubts of interested customers in
    Answer: POST: http://www.sitename.com/api_seller_products_others.php?action=update_products_contacts   Header Parameter Format Token base64_encode() Secret base64_encode() E-mail base64_encode()   Parameter Format Description pc_id JSON PC IDOnly number is requiredFormat: int(11)* FIELD REQUIRED answer JSON Only number is requiredFormat: varchar(255)* FIELD REQUIRED PHP Sample   // sample edit products contacts $url = $domain_url . '/api_seller_products_others.php?action=update_products_contacts'; $data = array("pc_id" ...

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